Battlenet launcher doesn't open the game anymore

[Nicole-1893]

@Eloyas-1746

When I click on Play, the button grays out, tells me the game is opened then returns to normal after 15 seconds without anything having actually happened

Make sure you include your diagnostic.

Common Technical Issues and Solutions

What to do if you Need More Help Technical issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community/blue posters and see if anybody else is having similar issues, start a thread with this information: For all technical issues: Create a text copy of your DxDiag using these instructions. Once you have that made, open the file. You’ll ne…

Try to open it and then run the dxdiag