While I don’t disagree with your post by any means in this regard (really, I don’t!), there is a problem on that front.
The problem is that a developer response regarding pretty much anything Console-related, especially here on their own forums, happens once in a blue moon (and that’s being generous imho). Just to put this in perspective, their last response here on their forums regarding something Console-related was on November 1st, 2018.
So yeah, while I don’t disagree with you at all with that post, I can completely understand why CMPork would ask that question (I can relate to such, after all). Plus, it should be decently known that Blizzard CS is simply too limited in what they can do for Console.