Auto-ban / Report System is actually trash

I’m here to express my frustration with Overwatch 2’s punishment system. I was recently banned and, like many other players, I received zero information about the reason. Blizzard’s support refuses to clarify what exactly caused the suspension — meaning the so-called “offending” player has no idea what was even violated. That’s completely unacceptable.

The current system allows anyone to report you for absolutely anything — even something as harmless as suggesting a teammate switch heroes, which is a normal part of playing a team-based, strategic game. But apparently, if someone feels offended, regardless of intent or context, that’s enough to trigger an automatic punishment.

If the player base is really that sensitive, then maybe Blizzard should just remove the chat entirely. Or at least give players the option to fully disable it. Because right now, using the in-game communication tools for their actual purpose — to coordinate and improve gameplay — is becoming a liability.

It’s incredibly frustrating to see a company ignore community feedback, enforce bans without any real verification, and hide the reasoning behind those bans. That’s not justice. That’s negligence.

Blizzard, if you want Overwatch 2 to be a competitive and cooperative experience, you need to fix this broken system. As it stands, you’re pushing away players who genuinely want to play seriously, help their team, and communicate constructively.

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You’re totally right! Someone needed to spill the beans :slight_smile:

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Thing is

You needed to have offended multiple people over the course of multiple matches.

Seems to me there’s something you’re not sayiiiiiiiing

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This is the result of them listening. People get mad when they see people say mean things. They call it toxic or a number of other words and they ask the company to do something about it. This is what them listening looks like.

This means little in the grand scheme of things; Overwatch players have skin made of paper and will report over the smallest things.

You can get reported for any little thing, such as not doing as much healing as the enemy, getting killed a lot, using voicelines…it doesn’t matter; those false reports stick until the system catches you doing something once and then it all collapses into the form of a ban.

Its a horrible system.

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Yup got a one day ban. They refused to tell me what I did when asked. Kinda annoying when I’ve been a paying customer for almost a decade and have Honor Rating 5. Blizz really doesnt care about their game or their userbase.

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I’m literally just saying what happened, and you just assume I’m not telling the whole story. I could’ve been banned just for saying something like “I think we should switch off D.Va, she’s not great against Zarya” — or anything else that Overwatch’s overly sensitive player base doesn’t like to hear.

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Why is it always someone writing this. You don’t think people will troll report you over 100s of matches in a season? People on the forum troll report post they don’t like, and were less than 1% of the playerbase.

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That may be true, but I’ve been false banned and after MANY tickets managed to get in touch with a human being at support who reviewed & reversed my ban since I hadn’t done anything wrong. It’s a broken system by design, it’s Blizzard’s job to fix it.

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Please forgive the disbelief you’re likely to encounter in a thread like this. We have had a LOT of people in the past saying ‘I was banned for no reason!’ Only for a mod to come along and tell us all exactly why they got banned/suspended/silenced before locking the thread.

We can’t tell if the suspension was ‘deserved’ or not, and frankly it is none of our business. I know the appeals process is like pulling teeth but it is really your best bet.