Australian routing to Singapore server GSG1 broken, triple latency for Perth players

Technical Support
7

Hey there,

Checking through reporting for your network service provider it looks like the average latency is in the 50-60ms range range. Since the issue is only impacting a limited number of players we may want to try some troubleshooting.

Here’s what I got:

  1. Reset the modem/router to factory. Check with the manufacturer for instructions as it is specific to each device.
  2. Reset the Windows Network Reset.

Let us know how things go. Cheers!

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