Error Applying Update - Unknown Error

Oh man and here I thought I was the only one having issues. I’ve done the scan and repair as well as the full on uninstall of the game and battle.net in my attempts.

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yeah and does it come up with unknown error -2

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I’m getting this same error, so far I’ve tried scan and repair, reinstalling, and updating my drivers. Nothing’s worked unfortunately, which is a huge bummer because I was really looking forward to playing tonight. It worked fine yesterday.

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I Got The same problem , Reinstall BNET , OW and Repair the Game Files everyone of it , Ans Still Have Applying Fail also tried to play the game the erroe still come and doesn’t allowed To play .

I have the same issue too
Scanning file, check for update, uninstall and install again won’t work.

Hey gang :wave:

In addition to scan & repair on the game files, or reinstalling the whole Battle.net app, please also try clearing out cached data for the desktop app. These files may not be removed during normal uninstallation, and if they are damaged, this can affect updating.

Deleting Battle.net Files

Beyond this, we’ll want to make sure no other programs are interfering with the game’s processes in the background. The following steps will guide you through shutting down non-Microsoft programs that boot up automatically:

Closing Background Applications

Hello, thanks for responding. The issue still occurs after deleting battle.net folder and updating. Tried a second attempt after restarting and deleting the folder again and it still occurs.

Just tried both solutions and neither worked.

Hey there,

We might want to check the Date/Time settings to ensure everything is set correctly! Very rare that I see computers set to a wrong time but it happens to the best of us.

Another thing to try would be a New Admin account.

Beyond that, we might need some Log Files. Please email them to Techinfo@blizzard.com with the subject “Overwatch - Apply update fail”

This inbox is not monitored and will not send responses. It’s used to collect information for Customer Support to assist in troubleshooting.

I went into adjust date/time unchecked and rechecked the “Set time automatically” and opened OW. It worked.

I have tried multiple internet providers and still doesnt work. I reinstalled windows completely and only installed OW and it still has the same error. I was on with support for 7 hours and we tried literally everything…it has to be Blizzard side as i really cant think of anything else to try.

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Ever since the downtime earlier I can’t apply and update, meanwhile I was playing before the downtime

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same here anyone have a fix

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I’ve been having the same problem since the update, still doesn’t work after many hours

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Has everyone rebooted, then tried the scan and repair utility on battle.net? I’m not sure what the common thread here is because I was able to update and play without issue. Try a reboot and disable any antivirus you’re using which might be blocking the file install.

I’ve rebooted, scan and repaired, reinstalled, and updated gpu drivers. Nothing I do seems to fix it.

i’m having the same problem. I’ve tried everything and i am still getting the error

i dont have any antivirus stopping the install

I’m also getting this issue. If I try to join a game it kicks me out with the same message while the ticker goes from -1 to -2. Behind it is the login screen that says “Client requested disconnect”.

I am able to watch replays, open lootboxes, and change things on characters. I cannot get into any games though, custom or otherwise as of yesterday afternoon (played earlier in the day successfully).

I’ve checked for updates and scanned and repaired through the battle.net client. When those options didn’t work I reinstalled the game. I’ve tried changing servers, Turned off my anti-virus, Flushed DNS, and Power cycled router nothing working.

Overwatch Version is 1.40.0.0.62065
Running on Windows 10 build 17134

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Exactly same problem here.

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