Any Answer To Top 500 FFA DM Comp Bug?

I posted two different fourms about a week or so ago detailing a “bug” that has happened to me when trying to get into top 500 for FFA DM.
I need to have some kind of answer to this bug, i know there is nothing i can do and nor can Blizzard do anything about this right now but i NEED a answer.

If this is a bug and is not being fixed then i would like to see something wrote into the rules for top 500 reminding people that there is a bug that can make getting into top 500 very hard.
If this is not a bug i would like to have a answer to why i was not in top 500 FFA DM when i met everything i needed to meet for my account to get into top 500.

Here are the links to my other two posts on the forums

The 50 game minimum can shift a bit from time to time, playing more games should usually fix this.

Well this needs to be put into the rules for top 500 then.
Then need to say play 75 games so it will count for top 500.
Leave the 50 games the same and just make people play more then 50 games to get into top 500 so this bug is hidden.
What is really making me mad is not getting a true answer back from someone that can check my account and see why i was not put in.