You might be right, but we’re not talking about logging off for the night, we’re talking about giving up the game entirely.
Exactly! Now what if your stompings were broken up by these better, closer games? In that pattern, a stomping probably wouldn’t even trigger you to take a break, let alone drop the game forever.
Even if you don’t think it’s present in OW, that’s how ‘engagement-based matchmaking’ works. It’s built around the same psychology that keeps gamblers playing - Win just enough that you don’t lose all motivation to play.
I wish I could say I found it myself. I actually stumbled across it in the Competitive forums and thought it’d get more visibility here.
There’s a few thing to consider here:
- The fundamental goal of any matchmaker is to keep people playing the game.
- For every winner, there must be a loser.
- Consistency of outcomes is key.
- The developer/publisher has a lot on the line here.
A truly unbiased matchmaker is effectively a coin flip. Because the chances of it being heads or tails is equal, there is a high likelihood that that there will be streaks of wins or losses over a large enough number of flips.
Let’s take the argument that losses are the main factor that leads to quitting. It isn’t that simple, but for the sake of discussion let’s say it is.
What if a person loses a bunch of games because the system is actually fair and balanced, but the stars just never align for them? The answer is that this person is at greater risk of quitting.
So how do you make sure they don’t quit? You have the matchmaker be a little less fair and balanced so that it’s more likely that their streak of negative experiences will end.
Conversely, if we’ve got a player who has recently had a bunch of close games and wins, they’re probably not going to be at risk of quitting if they get rolled over once or twice.
Without weighting, the key factor that decides whether a player continues or quits is chance. That’s a risky proposition for the developer/publisher, given how much investment they have in the product. Weighting improves the system’s ability to consistently retain players.