Account help, Lost everything basically

Been one year since I merged my psn account to battlenet and did what was needed for me to be able to play on pc. So far after a whole year, I still don’t have any of my skins, golden guns, my status, everything gone. This merging stuff literally cucked me and made me lose hours of my stuff, is this a bug or what can be done??

In most cases, if all items are missing, the wrong account was merged.