My launcher keeps getting an error code saying the launcher is asleep, files won’t update even if I get past this. The suggestion provided by help forums was to delete the battle.net folder in C:/ProgramData however I cannot delete this folder as I, the admin, apparently don’t have access to this folder. More specifically, I cannot change anything related to the agent.exe file. I get access denied messages, I cannot change the owner of the file etc etc. I have no idea what to do as I’ve now spent hours trying to fix this and nothing has worked.
Are there other accounts logged in on Windows in the background that are not admin? Because this sounds like a permission problem that pops up when another user account is also accessing those files or installed them as used by them only.
I only have the one account on windows.