8/19 - Connection to server lost / Unable to connect

Technical Support
435

EU / No disconnects. Just a traceroute as you requested.

1     1 ms     1 ms     1 ms  router.asus.com [192.168.1.1] 
2     2 ms     1 ms     1 ms  10.134.77.1 
3     7 ms     6 ms     6 ms  10.134.252.41 
4     7 ms     7 ms     7 ms  nat2-c.xtrim.ru [176.117.192.145] 
5     7 ms     6 ms     6 ms  nat2-j-gw.xtrim.ru [176.117.192.142] 
6     7 ms     7 ms     6 ms  ae16-228.RT.KM.SPB.RU.retn.net [87.245.252.36] 
7    39 ms    40 ms    39 ms  ae3-8.RT.TC2.AMS.NL.retn.net [87.245.233.17] 
8    51 ms    51 ms    51 ms  ae54.edge7.Amsterdam1.Level3.net [213.244.164.1] 
9   125 ms   125 ms   125 ms  4.69.216.226 
10   122 ms   121 ms   137 ms  BLIZZARD-EN.ear1.NewYork5.Level3.net [4.35.72.34] 
11   137 ms   136 ms   136 ms  ae1-br01-eqny8.as57976.net [137.221.71.33] 
12   141 ms   140 ms   140 ms  et-0-0-2-br02-eqch2.as57976.net [137.221.65.8] 
13   136 ms   136 ms   136 ms  be2-pe02-eqch2.as57976.net [137.221.69.73] 
14   138 ms   138 ms   138 ms  chi-eqch2-ia-bons-04.as57976.net [137.221.66.15] 
15   135 ms   135 ms   136 ms  24.105.62.129

1     1 ms     1 ms     1 ms  router.asus.com [192.168.1.1] 
2     2 ms     1 ms     2 ms  10.134.77.1 
3     7 ms     6 ms     6 ms  10.134.252.41 
4     7 ms     7 ms     7 ms  nat2-c.xtrim.ru [176.117.192.145] 
5     7 ms     7 ms     6 ms  nat2-j-gw.xtrim.ru [176.117.192.142] 
6     7 ms     6 ms     6 ms  ae16-228.RT.KM.SPB.RU.retn.net [87.245.252.36] 
7    39 ms    39 ms    38 ms  ae0-3.RT.IRX.FKT.DE.retn.net [87.245.232.181] 
8     *        *        *     Request timed out
9     *        *        *     Request timed out 
10   127 ms   128 ms   129 ms  BLIZZARD-EN.ear3.Washington1.Level3.net [4.16.70.182] 
11   185 ms   184 ms   184 ms  ae1-br01-eqdc2.as57976.net [137.221.72.33] 
12   183 ms   184 ms   183 ms  et-0-0-2-br01-eqch2.as57976.net [137.221.65.13] 
13   181 ms   181 ms   182 ms  137.221.65.132 
14   198 ms   197 ms   197 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68] 
15   184 ms   183 ms   184 ms  be1-pe02-eqla1.as57976.net [137.221.68.69] 
16   185 ms   184 ms   185 ms  lax-eqla1-ia-bons-03.as57976.net [137.221.66.7] 
17   184 ms   183 ms   183 ms  24.105.30.129
436

We still have disconnection issues on Middle East servers for PS4.
Can you please take a look at it.
Thanks :slight_smile:

437

Not able to connect.

438

Greetings Blizzard Network and Development team, please let us know when you have returned to normal routing.

439

Hey all,

This issue has been resolved so we will be closing this thread.

If anyone continues to experience connection issues in Overwatch please go ahead and start a new thread and include traceroute / WinMTR data so we can take a look. Thanks!

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