8/19 - Connection to server lost / Unable to connect

Can’t connect at all here. Americas, Pacific Northwest.

1 Like

I can’t stay connected at all. I am on Verizon Fios in the Boston area. It seems to work when I use my VPN. Not sure why my traceroute isn’t showing any additional hops.

Tracing route to 24.105.30.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 3 ms 1 ms 24.105.30.129

Trace complete.

Reporting in from Denver.

Tracing route to 24.105.30.129 over a maximum of 30 hops

  1     2 ms     1 ms     3 ms  testwifi.here [192.168.86.1] 
  2     2 ms     2 ms     3 ms  192.168.0.1 
  3    23 ms    21 ms    21 ms  hlrn-dsl-gw03.hlrn.qwest.net [207.225.112.3] 
  4    26 ms    25 ms    70 ms  63-225-124-17.hlrn.qwest.net [63.225.124.17] 
  5    22 ms    22 ms    22 ms  dvr3-brdr-01.inet.qwest.net [208.168.152.134] 
  6    24 ms    23 ms    23 ms  63-235-41-90.dia.static.qwest.net [63.235.41.90] 
  7     *        *        *     Request timed out.
  8    38 ms    37 ms    39 ms  BLIZZARD-EN.ear3.Dallas1.Level3.net [4.15.45.54] 
  9    57 ms    57 ms    56 ms  ae1-br02-eqda6.as57976.net [137.221.74.35] 
 10    62 ms    57 ms    56 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67] 
 11    62 ms    64 ms    57 ms  137.221.65.122 
 12    57 ms    57 ms    58 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68] 
 13    58 ms    58 ms    58 ms  be1-pe01-eqla1.as57976.net [137.221.68.67] 
 14    58 ms    60 ms    59 ms  lax-eqla1-ia-bons-02.as57976.net [137.221.66.3] 
 15    57 ms    57 ms    57 ms  24.105.30.129 

Trace complete.
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Same issue, tried all recommended troubleshooting. I have the day off and just wanted to play but no… the worlds gotta poop on me.

aw man, some of those comments on that tweet harsh tho. Blizz rarely messes up and everyone over there be demanding it be fixed instantly. No Karen, they don’t have an on and off switch to flick to magically make things work again. What’s up with the entitlement tho? the cultural differences amuse me.

1 Like
indent preformatted text by 4 spaces

1    <1 ms    <1 ms    <1 ms  192.168.1.1
2     1 ms    <1 ms     1 ms  10.129.240.2
3        <1 ms    <1 ms     1 ms  (censored)
4     5 ms     4 ms     5 ms  et-1-0-20.edge4.Atlanta2.Level3.net [4.14.249.89]
5     6 ms     5 ms     4 ms  ae-2-3514.edge2.Atlanta4.Level3.net 
[4.69.150.165]
6     6 ms     6 ms     6 ms  BLIZZARD-EN.edge2.Atlanta4.Level3.net 
[4.53.238.70]
7    23 ms    24 ms    24 ms  ae1-br01-eqat2.as57976.net [137.221.75.33]
8    31 ms    32 ms    34 ms  xe-0-0-0-0-br01-eqda6.as57976.net [137.221.65.48]
9    31 ms    32 ms    32 ms  et-0-0-29-br02-eqda6.as57976.net [137.221.65.101]
10    56 ms    56 ms    58 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67]
11    54 ms    59 ms    57 ms  137.221.65.122
12    73 ms   215 ms   219 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68]

I stopped at the hop that seems to have a high ping. Live in southeast USA connecting to Americas region. a little googling tells me that hop belongs to Blizzard? hop 12

I cant log in my account. Is the sever down.

Traza a 24.105.30.129 sobre caminos de 30 saltos como m ximo.

  1     3 ms    <1 ms    <1 ms  192.168.0.1 
  2     *        *        *     Tiempo de espera agotado para esta solicitud.
  3    16 ms    29 ms    17 ms  10.240.10.53 
  4    26 ms    16 ms    25 ms  181.40.40.17 
  5    17 ms    16 ms    17 ms  181.40.42.29 
  6    39 ms    42 ms    77 ms  5.53.0.104 
  7   152 ms   156 ms   156 ms  5.53.5.99 
  8   210 ms   210 ms   205 ms  5.53.5.225 
  9   239 ms   211 ms   223 ms  81.173.106.21 
 10   251 ms   253 ms   252 ms  ae1-br01-eqdc2.as57976.net [137.221.72.33] 
 11   258 ms   250 ms   251 ms  et-0-0-2-br01-eqch2.as57976.net [137.221.65.13] 
 12   260 ms   259 ms   250 ms  137.221.65.132 
 13   302 ms   659 ms   439 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68] 
 14   245 ms   247 ms   247 ms  be1-pe01-eqla1.as57976.net [137.221.68.67] 
 15   260 ms   251 ms   251 ms  24.105.30.129 

Traza completa.
    indent preformatted text by 4 spaces
  3    20 ms    38 ms    68 ms  71-210-64-254.rcmt.qwest.net [71.210.64.254]
  4    37 ms    20 ms    21 ms  71-32-31-25.rcmt.qwest.net [71.32.31.25]
  5    25 ms    25 ms    25 ms  209-181-216-2.rcmt.qwest.net [209.181.216.2]
  6    30 ms    30 ms    29 ms  ae-1-3514.edge2.Atlanta4.Level3.net [4.69.150.197]
  7    30 ms    30 ms    31 ms  BLIZZARD-EN.edge2.Atlanta4.Level3.net [4.53.238.70]
  8    79 ms    79 ms    79 ms  ae1-br01-eqat2.as57976.net [137.221.75.33]
  9    80 ms    80 ms    79 ms  xe-0-0-0-0-br01-eqda6.as57976.net [137.221.65.48]
 10    79 ms    79 ms    79 ms  et-0-0-29-br02-eqda6.as57976.net [137.221.65.101]
 11    79 ms    79 ms    79 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67]
 12    79 ms    79 ms    79 ms  137.221.65.122
 13   150 ms   132 ms   107 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68]
 14    79 ms    79 ms    79 ms  be1-pe02-eqla1.as57976.net [137.221.68.69]
 15    79 ms    79 ms    79 ms  24.105.30.129

Every time i enter the game, i am constantly losing connection to the server, i’ll log in and lose connection almost immediately, or in about 1 or 2 minutes, and everytime i try to re log in, i am met with the same outcome, is anyone else experiencing this issue?

3 Likes

Yeaaaaa is been an issue :frowning:. its just says unable to connect to server for me.

1 Like

I’m having this issue and i have Verizon as well #verizongang

Same thing for me too. Ethernet connection, internet provider is Verizon Fios. Can’t even play WoW either.

I also use Verizon and I am on the East Coast, my friend also is having the same issue from the same provider & location. So weird. #VerizonGang Hope it gets fixed by the time I get home from work or I will cry.

Tracing route to 24.105.30.129 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  172.16.23.129 
  2     1 ms    <1 ms    <1 ms  10.255.253.1 
  3    12 ms     1 ms    <1 ms  ae0-2345.cr1-tpa1.ip4.gtt.net [69.174.12.73] 
  4     6 ms     6 ms     6 ms  et-1-0-17.cr6-mia1.ip4.gtt.net [213.200.113.146] 
  5     6 ms     6 ms     6 ms  as174.cr4-mia1.ip4.gtt.net [173.241.128.134] 
  6     6 ms     6 ms     6 ms  be3400.ccr21.mia01.atlas.cogentco.com [154.54.47.17] 
  7     6 ms     6 ms     6 ms  be3410.rcr21.b002802-2.mia01.atlas.cogentco.com [154.54.6.86] 
  8     7 ms     6 ms     7 ms  te0-0-2-3.nr11.b002802-1.mia01.atlas.cogentco.com [154.24.43.42] 
  9     6 ms     6 ms     6 ms  gi0-0-0-18.205.nr11.b002802-1.mia01.atlas.cogentco.com [38.104.90.5] 
 10    63 ms    63 ms    63 ms  ae1-br01-eqmi2.as57976.net [137.221.76.33] 
 11    63 ms    63 ms    63 ms  xe-0-0-1-1-br01-eqda6.as57976.net [137.221.65.62] 
 12    63 ms    63 ms    65 ms  et-0-0-2-br02-swlv10.as57976.net [137.221.65.67] 
 13    63 ms    63 ms    63 ms  137.221.65.122 
 14    64 ms    63 ms    63 ms  et-0-0-2-br01-eqla1.as57976.net [137.221.65.68] 
 15    63 ms    64 ms    63 ms  be1-pe02-eqla1.as57976.net [137.221.68.69] 
 16    63 ms    64 ms    63 ms  24.105.30.129 

Trace complete.

Edit: My location is South-Eastern United States, Verizon Fios ISP.

It doesn’t show any hops because the upstream Verizon router changes the TTL for ICMP packets that Windows tracert uses and it will not work. If you use Linux or Mac, UDP is used instead of ICMP for traceroute and it will work.

Argentina - Americas (ISP, Arnet). I know that our servers were closed past Friday, but during the weekend I played without issues.
Now I’m being kicked while I’m on the menu.

7 hours and going strong… all of the North East are effected. Isnt there a reset button for Blizzard? Shouldn’t take this long even for Over Watch… this is beyond absurd.

2 Likes
Tracing route to 24.105.30.129 over a maximum of 30 hop

1    <1 ms    <1 ms    <1 ms  192.168.0.1 
2    31 ms    31 ms    31 ms  hlrn-dsl-gw04.hlrn.qwest.net [207.225.112.4] 
3    40 ms    31 ms    38 ms  63-225-124-25.hlrn.qwest.net [63.225.124.25] 
4    36 ms    33 ms    76 ms  dvr3-brdr-01.inet.qwest.net [208.168.152.134] 
5    43 ms  

from Colorado

this is whats happening to me exactly. i was playing fine yesterday too. I’m so confused.

1 Like