My account I’ve had since 2018 has been suspended at seemingly random again after a 2-week ban for trashtalking a Mercy (view chat history below) for only using res when her duo, Lifeweaver, was out. I was 100% mass reported because I’ve literally said worse and have been just fine. I had my account back for like a week now and 3 days ago I woke up to a 4-week ban, which apparently can be followed by an account termination.
■ Part of the chat history
“mercy have u used res at all?”, “support diff”, “mercy ty for ressing ur boyfriend every time the cooldown’s off”, “you might as well propose to lifeweaver then.”, “ur worse than sh*t”, “oh and he left”
Support won’t respond to my emails, it’s been 3 days.
What do I do?
You need to be reported in quite a few games to get even a chat ban. Unless you are racist or use some serious slur that they might ban you quickly, you are not banned for slandering a mercy in 1 game. You are also only chat banned for that.
To get banned from the game, as someone else said above, you would have to be making racist or homophobic or whatever remarks, or you need to be reported several times for throwing. Nothing happens for 1 game. I suspect you need to be reported in 4 or 6 of the last 20 games to get any action.
Unfair bans for false reports are certainly a thing, but…this ain’t it. Why even waste your time writing to customer service? You obviously deserved these suspensions.