Gotcha, you played support only when there was open queue. We need about 50 thousand more players like you to have made open q work.
You are completely right. If the enemy team has 5 dps and a zen, you sure can get away with doing the same. However thats not the problem, the problem comes when the enemy team picks shield tanks and your team doesn’t even have a main healer. The problem is from the players perspective matchmaking was a toss up.
Maybe if blizzard added an option like “Don’t que me with players who have higher than 40% dps play time” Open que would have worked and it could have worked well.
I have no doubt many people left. I also have no doubt that many many many more people would have left if 222 wasn’t added. I have no doubt the open que supporters are a tiny minority of the players now and then.