Evening Blizzard Team,
I updated my game with the latest patch 2.51.01.80702 that was released July 15, 2020 and got all the balancing tweaks and even played several games. However, I do not have access to either of the new skins released for Maiev and Cho’Gall and all of my friends have access to them. When I realized this, I tried two things. First, I logged all the way out and restarted my Battlenet, which didn’t fix it. So then I tried, uninstalling and re-installing the game and made sure it was completely up to date. Still the problem continues. Can you please help me? I don’t want to miss these skins or other new skins in the future. My Battlenet tag is OPGlitcher#1438
Thank you for all your help in advance. Can’t wait to hear from y’all.
I also just tried the Scan & Repair and Check for Updates under the Battlenet options tab on the HOTS page. Both came back clean and said I had no problems. However, I still do not see the new skins at all though I do have the home page tab for in in the HOTS game of Maiev and her Owl mount. Also if there is a new mount , I do not have access to that either.