A BLUE HAS ACKNOWLEDGED ON THIS THREAD THAT THIS IS A VISUAL BUG, if you’d actually use the BLIZZ button on the top right of the thread for an easy find.
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At first I thought this was a visual bug too, but it has now happened multiple times. The most recent where I know I should have received two chests is one for leveling a character and another for going up a factor of 5 player level in the same game. I should have received a common chest for the character level, and a rare chest for the factor of 5 player level.
The end game recap screen showed two chests, but I only received the one rare.
I thought it was just me, but yeah I am missing a loot box when I lvl up and get a loot box at the end of round it said 2 Chest then when I click to open there is only 1.
Had the same issue right now and last night.
How can we (you) fix this?
Cheers,
Veronica.
Same for me, 3 times now.
Edit: It isn’t just a display issue as this latest (4th) time I gained 2 chests 1 for a hero level up and I for my level also going up to 125 but only 1 chest was available to open.
same problem. missing chests for lvl up hero and account