Seasons chest reward bug

During opening my seasons reward chest, the reward card packs and reward card is missing in my inventory. And i did not receive my seasons chest reward. This happen twice already. For the month of june i rank platinum and for the month of july i rank diamond all in standard game.

Im hoping to fix this issue and claim my seasons reward for the june and july.

Good luck and more power.

I’m having the same problem. Also, 8 of my 90 pre-order packs are mysteriously missing. What is going on here?

The pre-order bundle is not 90 packs, but 80. You have 82. Those are the 80 from the pre-order, plus 2 from the season chest. (You should have received 2 Ashes of Outlands packs, but due to a bug the packs you received were Scholomance. This bug affected everyone and it won’t be fixed. See Scholomance Academy and August Ranked Rewards)