So there are MANY people saying they are not getting weekly or daily quests, and it seems consistently the people who are not receiving daily quests are returning players, from what everyone is saying. I have a theory why people aren’t receiving daily quests.
First, there are many topics of people reporting this issue, including one I created a few days ago. Here are just a sample:
So I have a theory why this might be happening I’d like to share. I decided to make a new topic so Blizzard support are more likely to have a look instead of it getting buried under dozens of posts.
First of all, according to one poster it appears the “no weekly quests” issue is possibly unrelated and already fixed? If so, I hope we’ll start getting our weekly quests on monday. If we should already have gotten our weekly quests I just want to report that I’m still not receiving any. There’s also this support article that says that it’s being investigated still: https://us.battle.net/support/en/article/000276986
Mind you that’s only for WEEKLY quests. But as for DAILY quests, here’s my theory. According to this article there are some “Returning Player” quests that MUST be completed before daily quests are given: https://us.battle.net/support/en/article/000113510
I’d just like to ask everyone who is experiencing this daily quest bug, and you’re a returning player, has ANYONE gotten any of these quests? Because I have not. The only quests I’ve gotten are the “Duels” quests that give Scholomance Academy packs. That’s it.
So my theory is that the reason many returning players are not receiving daily quests is because they cannot complete the requirements to start getting daily quests because the “Returning Player” quests are never being offered to them. I might leap a little further and suggest the reason these quests are not being given is because the “Returning Player” quests have somehow been overridden by the “Duels” quests?
It’s just a thought. Hope Blizzard can look into this a little. And it might be helpful of anyone can say if they’ve received the “Returning Player” quests. That might explain why this is only affecting returning players.
EDIT: This theory has been pretty much confirmed with this:
Come on, Blizzard, we apparently know the problem, please fix it. Thank you.