Lost arena run due to bug?

It was not a bug. It was not cheating.
You had an issue with the connection on your side. To your opponent, it looked like you just disconnected and never returned. They had to wait out a few ropes and then were given a free win.

See Endless turn, Card Stuck Hovering, and Never Roping

EDIT: Ninja’d by Theoden, but leaving it up for the link

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