Lost arena because opponent got infinite turn

Was playing arena against a shaman and around turn 4 after i started getting a lead, his turn came up and he just hovered over one of his cards for a while. After about 5 minutes nothing still happened and no rope ever appeared. I restarted my game to see what was going on and i just loaded to the main hearthstone screen without having the option to reconnect to my game. I go into my arena and see my run was suddenly over with 3 losses. I need my arena ticket back please.

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Your game client must have gone into duel shock.

@duelshock Endless turn, Card Stuck Hovering, and Never Roping
@brandiddley go back to the community forum if you are just here to troll

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