So far, all reports about this fall into two categories:
- It turns out the player missed a reshuffle effect that was played after Polkelt.
- The player cannot 100% certain confirm that there was no reshuffle effect.
If you have evidence of Polkelt not working, and this is NOT due to a card being shuffled into your deck, then please post as much information as possible. A screenshot would be good, a video recording better, an hsreplay.net link would be best.