Error while I try to play Duels

I can’t play Duel mode.
When I access it I get a window with the following text:
‘An error occurred while ending your Duels session. Please try again.’
I have been getting this message for a long time and there is no way to fix it.
Thanks in advance.

1 Like

I Have the same error :’(

I got the same error.

There have been reports for many months of similar issues:

When reaching out to Support via ticket, I was immediately told it’s a known issue and there’s no workaround. I’m trying to keep the ticket open to see if a manual reset is possible.

I have quests for rewards that require Duels and this is a perplexing situation that I don’t think I ever came across, an actually unplayable mode. I know it says “Beta” for a reason but it seems abandoned.

I suppose the major thing to fix is to remove Duels as requirement for quest rewards, at the least.

From the 21.6 Known Issues, Community Manager GnomeSayin:
«This is an extremely rare issue, but the team is aware of it and looking into individually fixing each account that was affected by it.»

Hello everyone, I also have the same problem, I wrote to the technical assistance who suggested that I read here on the Forum