Random Bans without Justification

I too, have been banned for no reason given. I’ve opened several tickets only to have them merged and “resolved.” All I’m told is to “refer to the original email for more information.” Here’s the kicker: the original email was about changing my email in my account because of a snafu with my old one. Like other people, I don’t disparage people in chat, I actively stay out of arguments (most of those people only want to hear themselves rant anyway and will never listen to reason, so why waste my time/energy/etc.). I don’t bot, buy illegal platinum, there’s nothing offensive about my name. I’ve never received any warning about anything. Yes, I’ve used my PS5 controller, but supposedly the game is touted as supporting it and I’m not receiving any extra bennies from it. In fact, I’ve used it for months now, w/o incident or warning. If they want, I’ll switch to an Xbox controller, they just need to talk to me & tell me. But all I get is canned responses. All I want is my account unbanned, my characters restored w/all the gear, gems, money, etc. that I had before the ban. An apology would be nice. I love this game and want to continue supporting it. I started from the Open Beta drop until now, pls let me continue. That’s all I’m asking.

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