Achieving an engagement level above “almost zero” isn’t that much of an accomplishment though. Players wanted interaction, communication and feedback. Of course they’re going to try and get this on Discord precisely because the company has failed to supply it here, on the game’s own forums, ever since they brought them online a couple of years ago. Heck, before that happened, the only interaction was on Reddit.
And, from chatting to clan-mates that joined it, quite a few of those were from Susans.