You Can't Play Diablo IV Yet

PC Bug Report
1

Started having this problem yesterday after playing the game earlier in the day. Submitted a ticket and the response provided a link to forums which suggested uninstall/re-install of Battle.net. No luck. Play button is still non-responsive and hovering over it gives the same “you can’t play Diablo IV yet” message. I then responded to the ticket that I still had a problem. The response said to submit a bug report, so here it is. As an aside, this strikes me as very poor customer service. Makes me feel like I’m running around in circles…

2

Change your battle net password.
It help me

3

Wow, such a simple fix! Thank you so much.

4

Did this work for you? I also tried reninstalling bnet and it didnt help

5

I have the same problem and it didn’t work for me! Waiting for Blizzard to solve it

6

Same here, i removed D-IV (as mentioned as an option in an other topic, but now i can’t install it because yhe Battle.net doesn’t “know” i have bought it… ??

7

Did you try to uninstall Battle.net with these clean-up things:

  • Navigate to C:\ProgramData and delete the Blizzard Entertainment folder,
  • Go to C:\Program Files (x86) and delete the Battle.net folder. If installed on other Disk or path, go to it.
  • Delete the Battle.net folder in C:\Users\*USER*\AppData\Local and C:\Users\*USER*\AppData\Roaming .
  • Restart your computer and download the latest Battle.net client from the official website
  • Go to your account options, change password.
  • Close and restart Battle.net, D4 “Play” button should be available.

I would suggest to start Battle.net as Administrator and uncheck box in upper left corner, parameters, “Start Battle net with windows” and choose “Quit battle.net on X (Close)…”

8

Wow that worked for me. Thank you

1 Like
9

What worked for me:

Logout
Change region from Americas to Europe
I can see an install button
Spend all day downloading
Logout
Change Region back to Americas
I have a PLAY button!