If the import and export option is greyed out in Outlook, it could be due to several reasons. One common cause is using the demo version of Outlook; upgrading to the Pro version might resolve this. Corrupted Outlook data files may also disable the feature, and using the built-in Inbox Repair Tool or third-party tools like Advik PST File Converter Tool can help. Additionally, organizational policies set by administrators may restrict certain features, and updating Outlook to the latest version is advised. Language settings may also play a role, and adjusting non-Unicode language settings can potentially fix the issue. Checking and addressing these factors can help resolve the greyed-out Import and Export problem in Outlook.
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