Why is class/build balance so difficult to create?

Blizzard balances this way on purpose. If all the builds were balanced then people would stick to one character they like every season and burnout cause it gets boring so they quit playing. So blizzard makes overtuned classes every season so that people will play them and have a very enjoyable season and therefore return the next season to play again. A D3 dev stated this years ago and I believe it has carried over to D4. Yes blizzard knows exactly what they are doing.

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