Why can I not pet other's seneschals anymore?!

I cannot pet other’s seneschals anymore. Only my own. Very depressing! My friend and I pet each other’s seneschal every time before and after battle. I confess that I’ve petted any that I can see.
Now I can’t see any! Just my own. What happened??? This was the best thing about the season for me.

I can…u sure you’re near it?

Yes, I’ve tried all different angles and distances from the transarent ones I can see. My friend and I tried multiple times to pet each other’s to no avail. Even still outside of my friends, i rarely see others and cannot pet them.
Everything is up to date. I’m wondering if something else is wrong.

I’ll touch yours if you touch mine.

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