Update:
hell yeah, they will fix this in next patch:
the second last line.
original post:
When you change the appearance of your items, it reverts back after ~2 seconds.
In the pigment settings, the camera keeps zooming in when switching colors.
This is frustrating and makes cosmetics pointless.
Tested on two characters, English version, PC, with DLC, 2560x1351 (default) resolution.
This issue occurs not only in the wardrobe, pets, and effects sections but also in the Stable and Appearance menus.
The camera keeps zooming in and out every few seconds, making it difficult to customize cosmetics. The only way to work around this is to click very quickly and confirm before it happens.
9 Likes
Yes! I’m having the same issue! Not just with the Wardrobe, but with the Stable. I finally reached BP 90, and wanted to look at the new mount. Every time I clicked on the dragon horse, within seconds, it reverted back to Ash’adar. I had to select, ESC, confirm to be able to look at it.
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I am having the same issue with the wardrobe.
Also, tried to customize a bank tab but it did not save, reverts to default.
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I am also having the same issue, just chiming in!~
Ditto… also just adding to the chorus. I like to change my mog up, but it’s impossible currently 
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Also chiming in, cant reliably change wardrobe. tried on many characters, only option was to change one item and save before it reverted. Did not always work. PC , havent tried on PS5 yet.
yeah i allso have the same issue
This issue occurs not only in the wardrobe, pets, and effects sections but also in the Stable and Appearance menus.
The camera keeps zooming in and out every few seconds, making it difficult to customize cosmetics. The only way to work around this is to click very quickly and confirm before it happens.
Quite annoying.
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Yep same here. Tried to put flaming wings on and keeps turning off.
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Just posting another confirmation on this bug, tried to change my xmogs on my barbarian when I logged in just now and it does exactly what OP said. Was doing it last night just before I logged out as well, wasn’t happening before yesterday’s patch.
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i was again adjusting cosmetics for my characters today,
you would understand how frustrating it was.
Do sth to fix this, blizzard, disappointed players leave this game soon.
same issues here, please fix the issue blizzard
Same thing happening to me, but also I’m missing previously collected cosmetic armors. I can equip them from an Ensemble but am unable to change dyes because it says it has to be an unlocked look first.
I am also experiencing this same issue. There is a reddit post about it as well that many people are experiencing this problem. Hopefully they fix this soon!
The same issue you mentioned also happens with one of my default pants. I try to dye it, but it keeps saying I must unlock it first.
The whole thing is a total mess now… 
This has crashed my game three times today.
Same deal. Very annoying.
Same here and we spend too much money to not have these work. Blizzard makes too much money to have so many issues with this game. I STOPPED Buying cosmetics until they can prove they always work.
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yep came here to say the same, its crazy frustrating
yep, still happens today.
only way to “make it stick” is to save and confirm every manual change as if you’re done editing, otherwise it will make the rest of the changes reset as well.
so if you’re changing multiple slot transmogs, save the whole thing after every single one.
1 Like