Just noticed this happening the other day.
13700k, 4070ti 12GB, 64GB RAM
yes it has to be a engine problem because when people can play Cyberpunk 2077 with the same settings with Raytracing @ 120 fps. in geting this in D4 there is deffently a engine problem
I was using W10 but I did a clean install of W11, I notice a better performance in Diablo, but the Vram problem persists, when I start playing my GPU uses 7.5/8 GB and sometimes exceeds the total, I never had a crash due to lack of memory, but I want to believe that this is the reason why the game has constant stutters when moving between sections of the map, I think the excess vram usage makes the shader compilation does not work as it should. by the way i am using a rx 6600 xt with a ryzen 5600x and 16gb of ram 3600mhz.
Literally spent half the day trying to fix this problem, tried every single “fix” possible. The game makes my comp crash within 10 minutes, seems like it’s steadily getting worse.
Sad day for gaming. Diablo used to be solid.
5900x + 6900xt, keeps crashing. DDU done, no luck. Only on Diablo 4 do I get stutters and crashes. RAM etc is stable, it’s all been tested.
Still unplayable after about 20 minutes. It also crashes every time I open my inventory in town. Wtf??? How is this acceptable ?
I was denied a refund , threatened a chargeback, and they banned me for 72hrs.
5800x + 3080
Same problem here…
DeskMini X300
Ryzen 5700G
RX 6650XT (eGPU)
16GB 3600 Mhz RAM
Arch Linux w/ Heroic Game Launcher, proton experimental
The weird part for me, was Diablo 3 did the same thing about a week before Diablo 4 early-released. A complete lock-up on my entire PC.
Killed my HC Crusader ;-;
I have to Tab Out regularly during my playthrough, otherwise my PC hard locks.
Even with MEDIUM graphics settings, I have to Tab Out.
The game has hard locked after 15 minutes of play, but usually after an hour or 2 does it lock-up.
I monitor the GPU usage while I play, and I cannot figure out what causes it to start jamming up my VRAM. Granted, I haven’t dug too far into it.
The VRAM usually hovers around 10-13 gb used, but once it crests 14.6 gb , that’s when it will lock up if I don’t change the graphics settings.
Windows 11 Home
AMD Ryzen 9 5900 12-Core Processor
AMD Radeon RX 6800 XT
32GB Memory DDR5 3466 MHz
2TB Storage m.2 SSD
I have a 4k monitor, and use the 4k resolution.
Edit: 6.26 - Played Open Beta and Server Slam on ULTRA graphics the entire time, and had no issues like I am experiencing now.
Somehow it started to behave much better for me lately.
Before, I got VRAM maxed out to 8gb in no time even on low settings, now I’m getting 7.5gb on average with some peaks when teleporting to a town. And RAM usage also decreased from 17-19 gbs to around 16 ot lower (guess, VRAM stopped spilling to RAM).
Game became much more playnbe now, however, there are still some freezes even though there is seemingly to reason for that.
RTX3070ti
Intel 12400F
32GB RAM
I’m having this issue too, I saw somewhere on reddit people were saying to create a larger pagefile (I have 64 gb of ram), I set the pagefile to 64 gb to be safe and no major/lockup crashes since.
Yesterday I did get a fenris crash with debug.txt + dmp file— diablo was using up 20gb of virtual mem and 11 gb of ram when it happened.
Looking at the map + teleporting sometimes seem to cause big stutters, but in general much more stable with a larger page file.
Funny, this happens on an Arc A770 and a RTX 3070…but this has never happened playing on my steamdeck. Granted, Steamdeck is using medium settings, but why/how on a 16 gig card am I running out of GPU memory when nowdays, cards barely have that?
Fix your game. I can deal with always online I suppose, but not this garbage.
This is definitely an issue.
7900xtx here.
On ultra textures, it starts out at 16gb vram usage then bubbles up all the way to 24gb and stutters start. Setting textures to high does fix it.
My friend with a 6900xt has the same issue.
fix memory leaks, it can’t be that in low high averages the game consumes what it wants, I even put paging on the disk where I play devil and it continues to consume ram and vram like crazy, a lot of money was paid for this game to be looking at the vram memory consumption, on top of that I cannot return it because even so I have already played many hours, to fix the memory leaks, it is that on top of that the game occasionally bugs and freezes and it is time to restart the pc.
issues seem to come up quicker when im chaining nm dungeons.
doing open world stuff/normal dungeons it usually goes well for a much longer time
When is this bug getting fixed? kinda uplayable on a 4080 which is kinda cringe ngl
My 7900XT will start around 10GB and eventually cap out utilization at 19.xx after playing for a while.
Blizzard keeps ignoring this. I should have never bought this dumpsterfire of a game.
I had a crash last night teleporting into the main city and it sent me down this rabbit hole. Amd metrics shows the vram creeping up to the max pretty quickly, especially after teleporting and entering new areas. I installed afterburner and set it up to display the actual vram usage of D4 on the overlay. Played for an hr or so, teleporting around, entering/exiting dungeons and the like. On ultra in the open world vram usage was between the 10 to 12.5 gig mark and while in a dungeon it would drop down to the 7 to 11 gig mark. So the game is clearing what it’s not using but amd metrics doesn’t reflect it. I don’t think it’s an actual leak but really poor optimization causing people with less than 16 gigs of vram to hit the max and cause problems. No matter what the issue is it is unacceptable and really should be a top priority.
It is not only about GPUs with less than 16 GB VRAM, I am with 4090 24GB and have the same problem on ultra textures, another guy with 7900XTX has reported the same issue a few messages above yours. Only setting the textures to High helps in my case. It may be related also to the fact that all other settings are set to the highest notch in my case that may exhaust the memory so fast. However, Diablo 4 is the first game I have played that consumes so much. I have played Resident Evil 4 and other games released this year which have barely taken half of my GPU’s memory.
I agree that the game is probably very poorly optimized because I have also noted in MSI Afterburner that the games frees 200-300 MB from time to time but eventually the VRAM usage creeps up to the max. If the problem is buried deep inside the game’s engine, I doubt that Blizzard will ever be able to fix it.
Another 7900XTX Owner here, same problem. If I start playing, the VRAM usage will be just below 16GB and slowly creep up. It gets especially bad in cutscenes, where VRAM usage will creep up fast, and so far I’ve had 3 “not enough VRAM” crashes, all during a cutscene, and I’m not even through the prologue yet (just had my third crash in the cathedral cutscene).
To elaborate a bit more on the “creeps up fast during a cutscene”-part: After the game crashed in the cathedral cutscene, I booted it back up and started from the last checkpoint just before, went into the cathedral with 16GB VRAM used, and after the cutscene, my VRAM usage was at 22GB, which means it increased by 6GB just watching a bit of scripted action in a cathedral.
I don’t have to play for long for my VRAM usage to go above 18GB, which explains why it crashed the previous time I wanted to watch the cutscene. If I trigger it with 18GB, of course it will exceed the 24 GB of VRAM on my card.
This is absolutely atrocious and frankly unacceptable for a 70€ Game that even went through extensive beta-testing.