Is anyone else having problems with support taking so long to respond to tickets? I’ve had one open for over 4 days now…
If they ever get back to you it will be from someone in India. 1,900 layoffs at Microsoft studios, particularly at Blizzard, have resulted in a significant reduction in customer service teams for Blizzard games. Microsoft plans to outsource customer service for Blizzard games to third parties, potentially impacting the overall player experience.
I requested a refund and so far no one has responded… the best option is to wait then.
If you played more than 2 hrs you will not get a refund.
If you don’t care about anything else on your account you can charge back with no worries. That 4 day turn around ensures they can’t stop it. It’s what I did.
Interesting that you would still have access to the forums if you did this.