Unplayable in the EU

Random 1k+ ms latency all day… Sometimes for a few seconds/minutes, sometimes constant for hours. Fkn unplayable. Yes, cross-network is off and my internet connection is fine (average <20ms), I have latency problems only with Diablo (250-2000 ms, median is around 330-370…). Blizz/MS/whatever, do something with the EU servers ffs!!

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same here. on pc. my brother is on the same wifi in the same room on a ps5 and it is smooth. I got a 3k pc…

Also it seems that the latency counter is not working correctly. It shows 250-300 ms and I have so heavy lag that I’m mashing the fkn q for 10 secs while rubberbanding all over the place then die with all of my health potions intact… I’ve played 2 minutes today and it’s more than enough. This is genuinely the worst game experience I’ve ever had…

Same Here…Sweden with as “250ms” but from experience from Pre DSL area and CS I can tell its, 1k min Ping currently whats up?

Devs wont even comment . this is sad.

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Yes, same, just gave up this game. Season of lags…

So I’m not the only one. I thought it’s something on my end, but no.

It’s on their end. Either some bug in servers or people keep ddosing them becuase their game failed.

Yesterday and tonight the same thing. Tried to play for about an hour but gave up cause it is unplayable cause of lag and spikes.

Yesterday and today it’s been hell. Bad rubber banding, sudden spikes to over 800 m/s, skills not firing, all sorts. Can’t play my HC character as i’m not risking it with this instability.

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My findings can be read here: Constant Lag and Disconnects! - Technical Support - Diablo IV Forums (blizzard.com)
TL/DR: Game is instanced and it seems that sometimes it connects to a server in different region (maybe because momentarily that server has lower latency and the load balancer is configured wrong?) and in my case rubberbanding issues start when the game connects to a US server.

Something else occurred to me too.

If you run a VPN, this could alter your path both good and bad depending on the VPN and how you configure it.

Some have used it to help a connection, others had more problems on a VPN versus not on one.

Something to check for.

Maybe using a VPN can stabilize connection to servers in a specific region. If it fixes the connection to the correct region then it helps, however if it makes the connection always go to the wrong region then it also makes the latency problem constant and adds an extra layer of latency therefore making it even worse.

Agreed.

VPNs typically add latency to a connection anyway. A little isn’t bad if it helps a routing issue or gets you around a routing issue.

But its something to think about. I know people have had mixed results with it. But sometimes people are already using one and not realizing its causing issues, which is why I even mentioned it.

still unplayable for me. tried everything. NO help from blizzard, at all. done tickets ,done forums done everything.

Yea, it’s very strange that we got only 3-4 replies from them on the US and EU forums combined, and all of those replies contained absolutely no useful information with some blameshifting. Zero acknowledgement, one statement that everything is fine on their side while that’s clearly not the case.
I simply can not comprehend how and why. Maybe they can’t pay the salaries of customer support and network specialists out of that 1bn$+ sales…

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Same here. Playing on PS5, not possible. Freezes after seconds, horrible lags and so on. The only game with such problems and no information and help from blizzard. Great support.

I have recorded a video to show it happening:

1 Like

Hi dudes
here too have only for Diablo 4 lag when playing on win11.
It happens after a while playing, like 15-30min play.
For that i switch to linux with Proton, and there is no lag and play all day.
So that might be a some regression with win11 and Diablo 4.
I try like 10 times with win11 and i got a big lag after play. So i switch back to linux and no lag at all. Proton uses win10. So maybe win10 dont have lag problem.

I think that lag is after some lastest D4 updates.
1 or 2 last updates. Before that i remember playing on win11 has no problem with lag.
Maybe is important to be clear, i use Steam D4. Not battle.net
But was playing from battle.net when was free to play D4 with win11, and has no lag. Then i buy on Steam.