Unplayable: constant freezing & crashes PS4

Game is unplayable. Was walking around town and game froze no less than 6 times over a 5 min period. Would unfreeze after about 10 to 15 seconds but would freeze up again about 30 to 45 seconds later. Game froze during nightmare dungeons, helltide, under city, outer world, everywhere. Am playing on PS4 Pro with a 4TB SSD, recently serviced. Tried resetting my modem/router to no avail. Am hardwired in. Uninstalled the game entirely and reinstalled, still having same issues. Also experiencing extreme lag everywhere in game. Along with rubberbanding. Menu systems feel less responsive when moving thru them, ALL. Wasn’t like this yesterday (10/28/24). NOT HAVING ANYI ISSUES ON ANY OTHER GAME. Girlfriend plays with me in another part of the house on a normal PS5, is on WiFi, and is only experiencing 1/4 the amount of lag I am and hasn’t had any freezing or crashing.

5 Likes

same issue here on ps4 as well this is getting ridiculous

4 Likes

Hi,
Same here, I am playing on PS4 with a SSD and the game freezes ever very often, in outer world only for now. The issue appeared a few days ago. No problems with other games.

Edit: Actually, I have equipped back the horse instead of the new puma and it seems much better now.

1 Like

I’m having the same issue on PS4. This issue did not exist prior to the recent patch.

2 Likes

I’m facing the same problem here. It’s impossible to play with the game freezing over and over again.

2 Likes

Same here… Keeps crashing at loading screens. I don’t know how many EXP Wells and Seething Obolts Blizzard owe me at this point but it’s a lot! I cant really understand what we are paying for anymore? This is starting to feel like a scam. Why are we keep giving this company money? What does the cash go to, shrines with goblins and $25 skins maybe? You guys don’t deserve the name Blizzard anymore…

Edit:

  • Speak of Exp Wells. I send my deepest appreciation for letting me spend a good hour farming Exp Wells to get one that’s not working. But hey, at least I got 10k Obducite I can waste on getting a stat on masterworking 346 times that i don’t need, and thanks for nerfing the gold income. Well planned.
1 Like

PS4. The same problem. After patch 2.0.4a the game is freezing random times when teleport to anywhere or exit from dungeon/cell/campaign etc. Crashing with Black screen.
FPS drops, lagging. It is unplayable!

3 Likes

Same issue here, it’s crashing within minutes, on PS4 standard, and it’s increasingly getting worse. Started today, and over the afternoon the number is time it’s crashed and the intervals at which it’s crashing are increasing significantly, just tried to do a real walker and it crashed I’d early been login in for one minute, and now struggling to get the game to play it’s freezing almost as soon as I login!!! And now I can’t log in at all

Seriously not impressed the game has become unplayable

1 Like

With such support you start to wonder if it’s worth buying the next add-on

Same, seeing a lot of crashes and freezes in the last week.

3 Likes

What a pleasure this season/expansion is…

Already decided about that. Playing like this is not worth it.

It has crashed on me so far 7 times over the last three days. With 3 of those crashes occuring within the last hour. Losing XP gains (Opals) and Tribute of Radiances becuase of this. On standard PS4. Probably no fix inbound lol

Update: in total, 6 crashes just this evening with an average of 1 crash per hour.

3 Likes

2 Crashes for me this morning.

Its prbly a RAM issue. I already comment it under the last vid of Diablo on YT that we getting this. Current State for me. Rage Quitter.

Same damn thing… Before expansion, I were getting random 3-5s freezes while changing areas in open world. Now it’s just unplayable… Freezes last 30s+ and unfreeze when I’m already dead, random crashes entering game or undercity… Wasting obols, elixirs, etc., and my TIME… Game gets worse and worse after each update…

1 Like

Same for me on PS4. Random freezes that never clear, or straight up crashes where the loading screen goes black. Has happened to me three times over the last hour or so, particularly when trying to get in my horse or venture into new areas/events. Never happened before the latest patch.

First the audio glitch, and now. Glad I paid extra for DLC which breaks the game.

2 Likes

Сompleted the Pit → Portal to the city-> Black screen and game crash
2 times per 1 hour of play

2 Likes

Seems fixed. 30 HT and only the usual few secs of Freezes. Cant say any about the Black Screens, only moved 5 Times to get tree chests and the Big ones.

Had to skip the halloween event due to issues. Freezes seem now much better/none existing. But the black screen on town portal still happens.

1 Like