In game, I am not able to whisper to people unless they are on my friends list.
This makes it impossible to trade in game.
I am having the same issue and after contacting Blizzard support multiple times, and having all of my settings correct (ie cross platform chat enabled and “Everyone” included in privacy settings)…they send me here with no answer for me…did you ever get it sorted?
No. it doesn’t work.
Same problem. PC player, bought through Steam. Can’t whisper anyone unless I friend them. Insanely annoying when you’re trying to message people for simple buying and selling through in game trade.
So there is nothing being done with this issue of not being able to whisper to anyone except friends? I sat for an hour waiting for someone in open chat to respond to my replies in chat and no responses because I cannot whisper directly.