Unable to to play couch coop due to license error

[wCurse-3282]

Is there anyone that is able to assist with regards to playing couch coop.
I am able to log in perfectly fine with my account however when my gf attempts to join game via in game/her own psn account on my ps5, the error * code 315306* pops up with a statement along the lines of being unable to join whatsoever. Any help would be much appreciated as we have really been looking forward to play after having a blast in beta.

[Atriceratops-11719]

I know PS5 is experiencing the Invalid License issue but I’m seeing little that mentions Couch CoOp. I bought early release specifically to play Couch CoOp early with my sons. I can’t. Being 8 years old, they are bummed, obviously.

My bug info:

1. I can play D4 on my Primary PSN/Battle.net linked Account I bought D4 with.
2. While in my Primary Account’s game I can connect a second controller to my Secondary PSN/Battle.net linked Account.
3. While in my Primary Account’s game, I can create a character on my Secondary Account.
4. My Secondary Account’s character cannot join my Primary Account’s game because it hasn’t completed the prologue.
5. I cannot play D4 on my Secondary Account if I try to log into D4 on using my Secondary Account. My Secondary Accounts gets the invalid license bug. I cannot complete the prologue on my Secondary Account.

Hopefully, this is fixed today. I did not pay the extra money to be unable to play early with my kids. I’m assuming I’ll be compensated if the bug’s not fixed a.s.a.p… In-game currency is fine or I’ll request a refund for the difference in price between the Digital Delux and the Standard Edition if needed.

Both Accounts could play in the beta and during the server slam.

[wCurse-3282]

Thanks for the great summary, btw I managed to find a guide posted by one of the users that should be able to solve your problem too, kindly check out this link and hope it works for you too bud!

No joke game share fix!

After struggling to get this to work all day I can finally validate a work around to anyone experiencing game share problems! Requirements: 2 controllers Step one! Make sure both the account that purchased the game, and the account you’re trying to share with are on the same console Step two! Start diablo 4 on account that purchased the pre order Step 3! If a character has already been made, must create a new character on account that has purchased the game, at this point before starting …

[Malice0414-11310]

I tried this in the morning, it allowed me to create a character but it did not let me play. It said I was not eligible to join yet.

[DarkParable-11992]

Having the same issue since yesterday. It lets me create a character on my husband’s game, but then says I am not eligible to join because I have to do the prologue on my own account. However I can’t access it because it says I don’t have a valid license despite being on the same xbox console.

[ARTPOP-1598]

Have your husband make a new character and then do the prologue with him on that character. See if that works?

[DarkParable-11992]

Thanks! We were able to get it to work finally!