I’m honestly not sure where to post this as most of the forum says I can’t make topics or the forum has been set to read only and I am at my wits end trying to figure out how to fix this.
I bought Diablo 4 Ultimate Edition on my account on my Fiance’s PS5 in november and was playing it with no issue, the game was installed on the ssd we installed on the system Now we just got a PS5 Pro , ssd was installed into the pro and I was going to reinstall Diablo 4 back onto the PS5 only to find it is saying I have to Purchase it.
The game is on my purchase history and listed under my Collections even registered to my Battle.net account, but selecting it in my collection shows both Versions Diablo 4 Base game and vessel of Hatred locked.
I go into the store, ultimate edition says I have to purchase it, no option to install, go to the base game and it says the same thing.
I haven’t found many solutions for this on battle.net or by googling, tried restoring Licenses and only showed it couldn’t restore my ESO blackwood license, I’ve factory reset the PS5 and have it set as my primary console.
I am at a loss on what to do, any advice is appreciated. :')