Im on that exact quest and the same issue…dang it!
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had the same issue… is there any word from the devs regarding this ?
i play hc only usually, luckily on my first char in d4 im on softcore.
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Lost all my helltide shards for this 
I’ve got exactly the same issues at the moment. I can’t always interact with NPCs (if they load at all), and I can’t attack ANYTHING at the moment or summon any skeleton warriors, I just get the symbol on the ground but no skeletons appear. The dungeons etc aren’t loading correctly so I can’t enter them despite being in the right location, nothing happens.
I’ve tried re-logging in, which fixed the NPC’s not appearing, but still couldn’t attack. Even after re-logging a few times, still didn’t work. I’ve also tried to scan and repair, which made no difference.
I just paid £80 for this game, and it’s currently unplayable, really disappointing, I really hope Blizzard releases a fix for this soon, it seems like so many of us are experiencing the same problems. Just to note, the Beta working absolutely fine, with no issues at all, but the full game is unplayable for me in its current state.
I really hope the DEVs can fix this and offer us a solution, or it could be another Cyberpunk at launch 
It has happened to me multiple times. The last time it happened to me was when I was trying to get to a legion event. I portaled to the nearest town and then I was unable to use my mount or do anything. I relogged to fix the problem and the legion event wasn’t on the new instance I was put in. Why are bugs like this still in game? Lots of the bugs we are experiencing have been reported for months.
Activated a Dungeon on NM LvL 14, went into the Dungeon and can’t attack or use any skills. Now I reüad, that it’s enough to die. But because i didn’t know this at this time, i relogged and my NM Dungeon of LVL 14 is normal again. BTW i had this issue 6 or 7 times since Release and 2 times in the Story…this was really frustrating for me and my teammember, because i had to repeat the Quest after the Relog. Pls Blizzard fix this bug as soon, as possible…
In Saguine Shrine. I Town Portalled out, to put some gems in my chest, and when I came back, my character will no longer do skills or TP. The game registers the button presses, as I can see them highlight as i push them, but they do not execute.
This happened to me again (like 3rd time now) while getting the Lilith in Caldaem during event. I got stuck in the world, let the bugs kill me. Once I respawned I couldn’t do anything.
Yeeaaa…This just happened to me. First time I died lol. Playing as a Necro.
happened to me too several times, and this freak me out on hc mode! mostly after entering town portal and changing locations
my to.iam playing as a Druid and i cant do regular attack
Don’t play on HC or you can very easily die if you get stuck in a corner. Lost 57 hours because of this asinine bug
Still not a peep about this from the Diablo 4 team> it is happening 3 to 4 times a day.
there was a patch and i thought the fix it about the regular attack but nothing so far…
Just want to add my 5 cent to this issue, as this is still happening and it’s very annoying:
- Happened to me multiple times, two times of which were after using Town Portal in a dungeon and coming back
- Alt-tabbing out and back into the game does not always help
– and when it doen’t help it doesn’t help even after ~20 tries
- Dying does not help at all
- Re-loging helps, but it also closes your dungeon in progress, boo
Playing as a Sorcerer, not using ANY channeling skills.
Windowed (Fullscreen) mode with Lock Cursor = ON.
Happy to provide Support with an extensive list of skills, passives, legendaries, game settings whatever helps to get this fixed.
Also getting the same, happens 5 mins into playing, super bad, making me want to get a refund if I’m honest. Please fix this
i still having the issue, some fix?
FIXED… The problem is due to a poor internet connection. I fixed it just using a lan cable instead of my wifi.
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This is not fixed. It happens to me frequently. Always in dungeons and always after completing 50% - 75% of the dungeon. I can still move and can still get killed by mobs but cannot do anything including going to town or logging out. I have to completely quit diablo and start over. When I try to login I always get a message saying my character has not finished being saved. This is very frustrating, especially from such a historic franchise. It sure does remind me of the old WOW days.
I think I might have figured out how to get around this. Before entering the dungeon press SHIFT while looking at an inventory item and turn off the item compare. I have not had a problem since it occurred to me to try it. Hope it helps someone and I hope the devs see this.
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