Ultimate edition in XBox not working

I had to download the base game thru a different edition since the other edition links were not showing/working. I’m hoping I will still get all the preorder bonuses I purchased, correct?

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Hey there Zee!

Unfortunately we can’t confirm exactly what you purchased from your Xbox account, since that’s stored on another company’s servers but if you check your console’s shop and confirm that the order is for the Ultimate edition, you are all good. The ultimate edition is just a bunch of licenses for your account. Easy way to test will be to try playing the game at about 4 PM PT when early access launches and seeing if you got your rewards.

For a review of the ultimate edition rewards on Xbox, click here!

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So basically me and the hundreds of other people on the Game reviews in the Microsoft store who paid an extra 40 dollars for additional content got HOSED out of our money? This stinks like a cash grab.

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https://twitter.com/juanbadday/status/1679314600263647234?s=46&t=pEUSVsYoTuR9ygIM9_oElQ Theres all my evidence i preordered ultimate and to this day it say i still have to pay 100$ more

On my xbox, the ultimate edition does not say “owned.” Even though my receipt says that I purchased the ultimate edition. So if the store doesn’t realize I have the ultimate edition, how am I going to get the rewards? A previous reply from Blizzard states that buying the Ultimate Edition just gave a license which will allow us access to any Ultimate Edition rewards. I have not seen any rewards. This seems to be an issue for a lot of people. Is Blizzard going to work to fix this?

My console does not say that I own the ultimate edition even though my receipt does.

May need to contact Microsoft if its on the account page as bought they will fix it I have this issue before with other games with them and they always fixed it …could be diffrent for others but this is what i did

I purchased the ultimate edition through the Microsoft store at launch. My account says the ultimate edition, the store says I own the ultimate edition, my purchase history says I own the ultimate edition, and yet I do not have any of the in game content. I see I am not the only person with this issue, but no one seems to know how to resolve it! Has anyone got the the bottom of this yet? Thanks

When is anyone at Blizzard going to acknowledge this is an issue for hundred of people that purchased the most expensive version of the game?

Its the same on mine but all the correct stuff is in my account.

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