Hello!
I bought Diablo IV Standard Edition yesterday (12/06/2023).
When installing the game, PRE-Install was available, but I installed it on my PC.
After installation, I can’t start the game because I can’t click on the PLAY button, under the cursor there is this inscription: This game cannot be played yet.
I reinstalled both the Battle.net application and the game several times and went through this process 3 times:
Open file explorer/file manager (Right Click Windows Start)
Navigate to the folder where the desktop application would normally be installed. Delete that folder if it exists (usually program files x86)
Type the following into the address bar (not the search bar): %APPDATA% and press enter.
Delete the Bnet and blizzard folders inside the appdata folder if they exist.
Repeat steps 3 and 4 with %PROGRAMDATA% %LOCALAPPDATA% and %TEMP%
Empty the recycle bin.
Now reinstall the app to the C: Drive.
But the problem still remained.
Is there any other way to solve this problem?