There was a problem logging in. (Code 330008)

Technical Support
1

Diablo IV, PS5 Pro, no internet issues (using ethernet cable NOT wifi), other online games can connect and work without issue.

Did the latest update for Diablo IV this morning. After which I can no longer log in. I just keep getting error 330008. I’ve googled the error code and it’s not listed. Closest error code is 30008 (not 330008) and that code is for a server side connection issue (ie server could be down)

I’ve deleted Diablo IV and reinstalled it. I’ve rebuilt the database AND cleared the system cache and restored my licenses on the PS5. With no change.

I tested another account on the same PS5 and it was able to login without issue. I tried to login with my account through couch co-op and I still get error 330008.

2

I am having this same issue here too! You’re not the only one. Thank goodness.

3 
and why did I download the update?
4

Same problem, I’m playing from steam, also tried re-downloading, re-connecting steam account and even reset my steam account and battlenet account location. Do something blizzard please

5

I am also having the problem since yesterday. Playing on Steam. logged out and back in, verified integrity of game files, reset modem and router. Still get the 330008 error.

6

same problem on steam since 11/12/2025.

7

Just sharing that we’re aware and looking to have the login issues resolved, targeting 11/14 (PT) via a hotfix. Thanks a ton for sharing!

8

You sir, are a blessing. Thank you.

9

Anothet day has psaaed! has the login issue still not deen fixed?

10

Same here.

Stuck at logging in on battle.net launcher.

Playing on PC

11

Hotfix is up and wanted to share our latest post on it:

Thank you all so much for your patience on this.