The UI for Customization is Missing

I started up the game right and the first thing it asks about is adjusting the brightness until barely see the logo. The thing is the logo was missing.

Picture of Issue 1: ~https://cdn.discordapp.com/attachments/1029033287508820020/1086378607582126153/image.png~

I ask friends about it they seem fine so I leave it default and continue. I watch the cutscenes and finally get to the character selection. I pick and go to customize but I can’t see any of the options.

Picture of Issue 2: ~https://cdn.discordapp.com/attachments/1029033287508820020/1086383669872177272/image.png~

Again I ask friends and also did a bit of googling and I could not seem to find anyone having issues. Friends suggested uninstalling the high-resolution pack so I did and waited an hour and a half (3hrs total at this point from all 3 logins) only for the same thing to happen.

EDIT: I manage to fix it by lowering my graphics. I hope maybe updates can help me be able to do higher graphics