The game keep crashing

Keep crashing during battle, and I’v checked the log, it looks like some sort of “out of video memory” happened there.
My cpu is Intel 13900ks , 64GB memory , ASUS 4090 for graphic, play under 7680x2160 reselution. I’v tried the lowest graphic setting, still got same issue. What am i gonna do ,Upgrade to a 5090? :face_exhaling:

7090 may do it (jk). There was an update and it made my game crash too. I closed the game and logged back in, and it started updating. That may have caused the crash (not being on the latest version of the game).

Tons of these in _FenrisDebug file

E 2024.10.14 05:44:38.878537 71752 [Game] Out of memory in particle bottom acceleration structure

ya its been like this for few weeks now game just shuts off and i have to reload it all my stuff is up to date i double checked and alot of my family all play my mother is so fed up with these crashes or game just closes, she doesnt want to play anymore she ends up having to redo the whole quest… we really need a fix for this im on new computer and playing on G9, all are computer are new 6k systems and up to date i really wish i could fig out what is going on with all these crashes and game closing

I have been getting this issue playing in 4k. Nahauntu is barely playable with all the stutters that I get there. It’s like an unoptimized mess, the game crashes near constantly, opals get wasted, elixirs and incense are wasted. Infernal hordes have terrible performance for some reason as well. I drop down to nearly 20 FPS with a 7950x3d, 64GB, 4080 Super. Temps are around 70c on the GPU and the CPU is around 55c, so I know it’s nothing with my system. Arguably I could get better FPS by dropping it down to 1440 and disabling Ray Tracing. But um, I don’t wanna.

ya there are filing in the diablo 4 folder all my crashes are

[Prism] Device Removal - Win10/Dx12 BC:TiledLightingInit

E 2024.10.29 01:49:34.893503 321299 [Crash] Thread ‘RenderThread’ handling fatal error
E 2024.10.29 01:49:34.894116 321299 [Crash] UnhandledExceptionFilter
E 2024.10.29 01:49:34.894253 321299 [Crash] Crashed thread: ‘RenderThread’ (0x31bc)

renderthread crashes not sure what that even is