compared to the other forms of media? i’d say so
These forums are pathetic beyond anything I’ve seen in my life.
That’s why they are never mentioned. It’s an embarrassment.
Yet…here you are contributing to the forum delinquency.
If you think these forums are pathetic and toxic, you should see the reddit page. 
Least there are rules to post here that people must follow or get the hammer. Reddit, the only way you get banned is if you question someone’s orientations.
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i would reference bungie and destiny 2. the playerbase was so toxic that bungie now never interacts with the playerbase in any way. they release patch notes and that is it.
That just goes to show you how low the IQ is of the people who write articles and do youtube for diablo are. They use 3rd party sites which have nothing to do with the game for information instead of the forum made by the same company who made the game.
Regardless of what we get told here and by whom the real truth is because Blizzard, in their ridiculous fashion, choose to take all of their cues regarding this game from “Content Creators” rather than real day to day dedicated players. So they base all of the feedback they get from those “Content Creator” platforms. Twitter, Twitch, Youtube, Reddit, Etc. It has nothing to do with activity. The forums are SUPER active. Whoever said that is 100% wrong.
Blizzard simply doesn’t want real criticism or ideas because that means having to invest real development and actually do the work. They choose the “Content Creator” opinions and solutions because it is easy copy/paste work that amateur game developers could do in their sleep.
Their sole focus is money. Buy our packs, buy our skins, buy our battle pass. They have zero concern for product quality and never will. They will continue the route of copy/paste material until they’ve beaten that horse completely to death, and then continue further until they’ve beaten it 6 feet into the ground.
How do I know this? Because they’ve had all year to make real changes, and chose the easy way every single time. They have NO intention of following through on any of their promises. Remember that.
Name me one company that isnt about that.
A company who doesnt focus on profits, is one who will go bankrupt very quickly.
Same observation. Forums aren’t a trend anymore unfortunately. I still prefer going to the forums. Maybe I’m old school.
ALL companies are focused on money. That doesn’t mean ALL companies are ONLY focused on money. Lots of companies in fact focus on money while also focusing on product quality.
In this case they made their profits, but now instead of investing in the product, like they should, they’re being greedy expecting to milk everyone dry while patting themselves on the back for copy/paste ideas. Here’s your new robot monsters. They are the same as all the other monsters. Even the attacks are the same. We put in so much work on it, lul.
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Streamers are transient. I went into Raxx stteam friday after the emergency patch and he was playing Palworld. Do you think Planet Diablo (rando name) is going to start covering Palworld news whenever they get butt hurt? No. Fansites stay focused. Forever.
Maybe because the forums are littered with toxic trolls who do not contribute to the strategy and tactics of the game. People who may come to the forums for information on improving their play and instead run into a wall of hate and bile are quick to leave.
you pay for product quality. You are mixing apples and oranges.
The problem is, the lines get blurred when companies put out poor products but still charge for quality.
Corporations may put out multiple tiered products at different price ranges, but ANY company only cares about money.
But i will entertain you. Please name a company that cares about money WHILE caring about product quality. Then we can talk about why the price is so high.
I am not saying i disagree with you, because i do agree with you. All i am saying is that companies care most about money. If their product is good and consumers like it, it is a bonus.
Also. While we are on the topic. Companies make inferior products on purpose. Lets call them throw aways. Because a company makes more money with cheaper costing products and keep people coming back for more.
Okay so they just collect the bugs, good to know cause I was waiting for a reply in some of my posts that I made in the bug report subforum a couple of months ago lol.
The support team uses threads created in the Bug Report forum to create internal tickets for the team. Unfortunately, if they were to reply to threads there, an expectation would arise that players would be receiving live, instant technical support, and that would not be scalable. Hope that gives a little more insight! 
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That makes sense, thanks for coming back to this.
Do the CMs gather feedback from the forums for the devs BTW?
By that i complement the question with: Do they gather from the General Forum?
So then why not make a locked notice/announcement thread where it lists bugs that your team has investigated and identified as known bugs, so that your community at least feels heard and acknowledged, and so we know there are at least planned fixes for those bugs somewhere in the future.
Edit: Cause I for one am sick and tired of posting about bugs that have existed since pre-season 1 and feeling like your company literally does not care.
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Yeah to heck with that twitter craziness and I couldn’t take enough Adderall to want to go through and read anything on Reddit…
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There’s a similar post to what you’re describing on the Overwatch bug report forum, but it doesn’t get updated very often as of late. Suspect team has gotten too busy, or too thin, to regularly update it.
Would be nice if Blizzard did a Trello board like some smaller developers do, but suspect corporate wouldn’t care for it.