While it is a flawed comment, and the thinking is flawed in itself, it is not entirely bad. What’s good for the top 5% is also good for the 95% rest of the players. You see, everyone needs an end-goal and that’s what the top 5% play. If that peak is good then everyone will want to play to get to it.
I agree with you and I’m thinking about certain players who Blizzard had listened to who had a bias but definitely did not speak for everyone. Thankfully Blizzard didn’t act on or against the other side. Player feedback should be handled very very carefully.
‘Top’ player feedback should be considered but with the understanding that, that player is the, let’s say, ‘best’ of a certain class or certain spec. Blizzard should definitely use that feedback about that class or spec. However if that player says, “PC players are gods and Console players stink, nerf Console”. it should be absolutely disregarded. It’s a biased comment that any player could make and has no nuance behind it. ‘Top’ players (such as yours truly) may offer valuable feedback regarding other areas of the game and in that case, if it’s good, if it resonates (as in, it is something other people may like and/or need or want) take it, but if it’s not, leave it.
Blizzard already does that. I’m a lifelong Blizzard fan and began participating in the community at the beginning of WoW. I’ve seen and known the company’s interaction with the playerbase. I’ve been through it all.
Blizzard learned a major major major major lesson with Diablo 3. The only reason why Diablo 3 is even STANDING right now is BECAUSE of player feedback. Nearly every component of what makes everything from Reaper of Souls onwards was FROM player feedback.
By today’s time, I know for a fact that Blizzard listens and that developers certainly are reading. Everything people post is valuable feedback because it helps them make a better more successful game and in that, it is beneficial for all of us. The company can invest more into the franchise from the income, the developers would have jobs, the players would love to play the game.
All that said, implementing everything people want might not necessarily be a good idea. In World of Warcraft, this is what they did and it was successful to a point. I’m talking about from Cataclysm onwards beginning with the Raid Finder. The game became so accessible that everything became a walk in the park, and that indeed was what Raids became to be. A theme park ride. It was no longer a place to where I, as a Rogue, aspired to be top dps or whatnot. It became more like, what roles are needed, how can I fit in, what do I play so I can see the content? Raid finder has everyone, so you have to select and build to account for everyone. If everyone’s playing a Rogue then your queue times are going to be enormous!
From a game balance perspective, catering to everyone will always pull it towards the easy side of the spectrum. People want OP specs. They want to copy it from the top players. People want easy rewards. Conversely, top players favor the difficult side of the spectrum. The reward is in doing something or in setting something up intricately and it comes out looking extravagant. A good game needs a healthy balance of both sides. The game needs to be accessible but the peak of the game needs to have depth so that it can be enjoyed and appreciated. Think of chess. You have the pieces and the board. It’s all so seemingly simple but also INCREDIBLY in-depth.
I’ve got to run, but I hope I gave everyone something to think about.