**Subject:** Ongoing Diablo 4 Connection Issues – Urgent Resolution Required

First thing I see right off the bat that also could be responsible:

2024.11.28 04:46:33.733398 0 [Game] DirectStorage: Enabled

Try this:

See if that helps first.

Another issue:

[23-46-38][streamline][error][tid:13984][2s:325ms:213us]sl.cpp:668[operator ()] Feature ‘kFeatureDLSS_G’ requires GPU hardware scheduling to be enabled in the OS

You need to enable GPU Scheduling in Windows under your display settings -advanced section. Very important.

Here’s another potential issue:

I 2024.11.28 04:46:48.754799 1 [Game] Initializing ChromaCorsair
I 2024.11.28 04:46:48.754885 1 [Game] Initializing ChromaRazer
I 2024.11.28 04:46:48.754956 1 [Game] ChromaRazer dll not found. It must reside at C:\Windows\system32\RzChromaSDK64.dll. Sideloading is not supported.
I 2024.11.28 04:46:48.754962 1 [Game] ChromaEffects failed to initialize

Chroma effects. Your keyboard software might be outdated, but often its just wonky with this game. You need to disable this manually if you are unable to get to the in-game settings page. To do that:

  • Exit both the game and Battlenet
  • Open the folder Documents\Diablo IV\
  • Find the file LocalPrefs and open it.
  • Search or look for DisableChromaEffects "1" and make sure it has a 1, not a 0.
  • Save and exit.

It looks like the file was incomplete. I didn’t see any errors beyond it looking for various regional servers… Where are you located?

That doesn’t mean anything. You may as well say none of these issues occur with Solitaire.