Trying to install D4 on my new PC, the installation window is just blank and doesn’t load anything, with the bnet logo moving.
same here im just stuck in start install
Having the same issue installing on a newly built PC - Win 11
Support hasn’t been super helpful, still the same issue.
Tried what they have suggested plus something that popped on google, changing login regions, but that didn’t help.
Anyone have got any suggestions?
Has anyone found a solution to this? I’m getting the same issue after just buying Vessel of Hatred.
Same here. I’ve uninstalled D4 first week of December since I got bored. I’m trying to reinstall it to play the new season tomorrow and I’m just stuck in the Diablo IV installation. It just keeps on loading. Seeing a lot of people having this issues, it seems that this is an issue with Blizzard’s end.
Did you raise a ticket? I really hope this gets fixed and I didn’t just waste $40. It really does seem like an issue on their end since trying to install other Battlenet games work normally. Maybe it has something to do with the new season coming?
I did create a ticket and they just threw me the troubleshooting steps such as creating a new Administrator account (Windows), reinstall the app, etc. It didn’t really do anything. Take note, I’ve already reinstalled my OS and the issue still persists.
If reinstalling the OS still doesn’t fix the issue, I don’t know what can be any other fix here.
Please let me know if you find a solution. I’ve refunded my purchase of Vessel of Hatred since it’s been days of troubleshooting and nothing has worked. This really is very frustrating as I was looking forward to playing the expansion and new season and support literally did nothing to help.
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