Stuck at "Queued for Game - Start Game Pending"

Technical Support
21

so much for the small patch today:)

22

Literally just happened to me now. So annoying

1 Like
23

Man wtf. I cant even play. Same crap.
Ive had d4 since launch and theres always some bs problems. Why cant u just turn this game on and play?

1 Like
24

Same problem here for a week. Ran fine at the start of season 4, now I usually canā€™t get pass the queued for game screen. When I do get lucky enough to actually start a game canā€™t go more than 5 minutes before it locks up. This sucks!

1 Like
25

Also experiencing the same thing - can get past the queued for game screen after waiting for 5 minutes, but then it freezesā€¦ Hope they can come out with a fix here

26

I recently got this game and have been playing it for a week. After playing a couple hours today, and relogging once for lunch

I logged in to find I am now stuck in the infinite ā€œqueue for gameā€, that eventually dumps me back into the character selection screen. Is there any fix or update about this?

1 Like
27

i checked my hardware, i checked my internet, im kind of at my wits end. same as everyone else, takes 5 min to load to the door screen, then it either drops me or i can barely do anything in game. Also keeps saying reconnecting to diablo at the top left, which is weird b/c im killing things although very slowly

28

has anyone found a solution to this issue?? iā€™ve tried playing the last 2 weeks and nothingā€¦

1 Like
29

No, almost 2 weeks for me too since I canā€™t enter game, stuck on character selection. On 28th will be another update, hope it will fix it

1 Like
30

Still no reply from Blizzard on this thread? Glad I paid 89ā‚¬ for this game only to have them release a patch that kills the game for some users and get absolutely 0 feedback

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31

Damn, was hoping someone had found a magical work around. Whatever that patch did a patch or two ago really messed things up by the looks of things.

1 Like
32

So I can select characters, and try to login, I might get in maybe once every 50 or so attempts, maybe once per day, and it could disconnect at any stage or fail to load something important like town travel points on the map requiring a reload to fix. Of course probably not going to let me back in again before I eventually have to go sleep if I do have to leave the game for any reason.

Makes no difference if seasonal or eternal characters.

Did get a few levels on some of my Diablo II characters though, and made some progress on my large fortification build in Minecraft when I got sick of the constant login attempts.

Not looking good for the D4 expansion pack whenever that is at this point.

33

Restarting fixed for me, but still takes a couple minutes to even log-into a game at non-peak hours.

34

Got the last patch, didnā€™t fix anything for me, Iā€™m still stuck in queue - start game pending. This happens since 16th May, until then everything worked flawless

1 Like
35

Todayā€™s patch seems to have fixed it for me.

36

still the same ā€œqueingā€ issueā€¦and no reply from blizzardā€¦new update didnā€™t do nothing for meā€¦

37

Same problem. Sometimes it login after 20+ mins of triesā€¦

38

Hi everyone, I upgraded my graphics card from a 1060 to a 3080 today and got this problem. Slapped my old gpu in and runs fine. New one sometimes gets past the pending screen into the game but freezes immediately after. I have a feeling that itā€™s a hardware compatibility issue

39

I am experiencing the same problem, however it didnā€™t seem to start until season 4. I reached out to customer support, and here is what they recommended:

  1. Update Graphics Drivers and Windows: Ensure your graphics drivers and Operating System are up-to-date.

  2. Restart Your computer and Router/Modem: Sometimes, a simple restart of your networking equipment can resolve connection issues.

  3. Disable Background Applications: Close unnecessary background applications, as they might interfere with Diablo 4. Check for any resource-intensive programs running in the background and close them before launching the game.

  4. Flush your DNS cache and reset your network configuration. You can do this by opening the Command Prompt (on Windows) or Terminal (on macOS)

  5. Reinstall the Game: Uninstall Diablo 4, restart your computer, and reinstall the game. Corrupted installation files can lead to various issues, and a fresh installation might resolve the problem.

If, after following these steps, you are still experiencing issues, we recommend visiting the Diablo 4 forums. There, you can find a community of players and developers who can provide additional insights or solutions based on their experiences.

anyway, i tried all of that so here I am. Anyone have a fix for this yet?

40

Iā€™m guessing you have one of the newest nvidia drivers? If so, downgrade to a January release as the newest ones have issues with many games including D4.

Old drivers can be found here:
https://www.nvidia.com/Download/Find.aspx?lang=en-us#

Iā€™d also recommend doing a clean install using DDU:
https://www.guru3d.com/download/display-driver-uninstaller-download/
Instructions are midway down this page.