我已在今年6月在steam预购DLC终极版，今天更新后无法使用DLC相关内容，请协助解决，谢谢
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couldnt say it beter to be honest.
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我在steam购买了游戏本体与DLC，现在无法创建新职业以及体验DLC全部内容，steam内显示DLC未入库，DLC内其他外观均可正常使用，麻烦帮忙看看是怎么回事呀T T
跟楼主有一样的问题,在游戏内预购了LDC，但是steam没有入库DLC
(Approximate translations for the Anglo crowd - 盎格鲁人群的近似翻译):
(I pre-ordered the DLC Ultimate Edition on Steam in June this year, and I cannot use DLC related content after today’s update, please help solve it, thank you)
(I purchased the [base game] and DLC on steam. Now I can’t create a [Spiritborn] or experience all the content of the DLC. It shows in steam that the DLC is not stored in the library. All other [designs/cosmetics] in the DLC can be used normally. Please help me see what’s going on. 
)
(Same problem as the OP. I pre-ordered the [DLC] in the game, but Steam did not [register] the DLC)
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That’s right………I think
Here’s a tip:
If you are buying anything on the internet you will always get the best service if you buy direct from the producing company. If you see something on Amazon (or Steam) and you can buy it for the same price from the company it is always best to buy from the company.
Lol not. Keep getting it on steam. You’ll be able to play soon.
翻译:
如果您通过 Steam 上的游戏商店预购了 [DLC] 并遇到了访问问题，请就您的问题联系暴雪 客户服务。
客户服务 团队可以验证账户购买情况，并为真正受此问题影响的玩家提供修复方案。
(但最好还是使用本地化链接。)
联系客服已经15小时了，仍未回复，请尽快回复谢谢
是啊，肯定很烦人。您联系的是暴雪客服，而不是 Steam 客服，对吗？ 
我已經聯繫了暴雪客服，提到了Steam購買了本體並在遊戲內購買了DLC但是無法使用的問題，但是暴雪客服甚至不知道我說的問題到底是什麼意思，也完全沒能幫助我解決。我提前兩個月購買的DLC現在已經第四天了我甚至連進都沒法進入DLC內容，我也完全看不到問題解決的希望。
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暴雪客服甚至還說我沒有在STEAM購買遊戲本體。。。事實上我在BATTLENET和steam上已經購買了2次遊戲本體了。
已经联系暴雪客服两天了，一点消息没有，steam客服都给我回消息了。这就是差别。
What page did you order it from though? Was it a Blizzard page or a Steam page?
这些只是英语翻译。(Below are just translations.)
(Translating)
I’ve contacted Blizzard customer service about the problem of not being able to use the DLC that I purchased on Steam and purchased in-game, but Blizzard customer service doesn’t even know what I mean by this problem and has not been able to help me with it at all. I purchased the DLC two months in advance and now it’s the fourth day and I can’t even access the DLC content, and I don’t see any hope of solving the problem.
Blizzard customer service even said I didn’t buy the game on STEAM. In fact I have already purchased the game twice: on BATTLENET and steam.
.
(Translating)
Been contacting Blizzard customer service for two days now with no news at all, steam customer service messaged me back. That’s the difference.
Unclear. I’m just trying to help out by relaying info to them & translating their posts… I don’t want the thread to get shut down just because of communication gap.
There does seem to be a pattern (shows up in other threads) of Blizzard customer service not being able to verify a copy purchased on Steam. It’s come up so often, that it probably points to a technical problem on Blizzard’s end. Something doesn’t seem to be set up right, so that Steam purchases aren’t being correctly relayed to Blizzard.
Anyway, people finding this thread are definitely clicking Pez’s link here, so they’re following guidelines. Hopefully someone on the other end will help them out soon.
你有基础游戏的Steam副本和DLC的Steam副本，忽略任何Battlenet 版本？ 我只是想确保你的Steam DLC与你的基础游戏相匹配，因为Steam DLC不会与Battlenet 基础游戏。
Do you have a Steam copy of the base game and a Steam copy of the DLC, ignoring any Battlenet versions? I’m just trying to make sure your Steam DLC matches your base game, because a Steam DLC will not work with a Battlenet base game.
I have pre-purchased via in-game store on Steam and are having Vessel of Hatred access issues. PLS help me get in the game.
第三天了，暴雪客服回消息了！告诉我解决方案就是：确认是否为最新版的steam和暗黑破坏神IV，然后问题就会解决。我真的服了，三天了我还能不确认是最新版么。
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