Sound randomly drops every few minutes

PC Bug Report
1

Since patch 1.4.2, 1.4.2a has made it way worse, my audio randomly cuts out on PC but I can still hear voice chat without any issue. I can get it back by changing the ‘Speaker Setup’ from default to anything else and the sound immediately comes back but the problem still persists. This is happening every 5 minutes, sometimes less, sometimes more. My last play session today - 14/06/2024 - about 3 hours of play was almost unplayable.

It doesn’t matter how many times I restart the game or my PC. It can happen navigating menus, in world, in town, joining a player world or joining voice chat. There’s no pattern.

Windows 11 home 23H2 build 22631.3737
AMD Ryzen 7 3700X
32.0 GB RAM
Nvidia RTX3060 12GB
GeForce Experience 3.28.0.417
GeForce Game Ready Driver 555.99

3 Likes
2

My friends and I are having the same issue. We are using Discord for chat and every 30 minutes or so, the game sound drops for one of us. Only one person at a time, never more than one person. Exiting and restarting the game from the launcher fixes it. It’s quit the PITA.

2 Likes
3

I am having exactly the same issue as you’ve described. Were you ever able to get a permanent resolution?

1 Like
4

I finally found a resolution to my issue. It was surround sound set in the os. I had to turn off dolby surround and windows sonic and go back to default Windows sound options. Since then, world sounds in clan chat has been fine with no issues!