Shred causing character to clip through the floor

My partner and I play a lot of couch co-op on our xbox. He’s playing a werewolf druid with Shred as his primary attack this season. It sometimes teleports him through walls, which is fine, but it also teleports him into the floor or into otherwise untraversable locations, which sucks. I can usually (but not always) pop him out if he opens the menu and I run far enough away, but it’s resulted in one or both of us dying while we try to get him out a few times. Sometimes the game won’t let me get far enough from him for several seconds. I wind up against one side of the screen, pushing my stick to go further but not moving. Eventually the game pops him over to me, but it can take a bit.

The main place it’s messing up our gameplay, though, is Infernal Hordes. When he teleports through the floor, one or more enemies usually follow him and then aren’t reachable to be killed, so we can’t progress through further waves. It’s kept us from playing Infernal Hordes much at all this season - it happens at some point every time we try. It sucks! We like Infernal Hordes!

We play almost every day, and have since D4 came out, it’s so fun! But this issue is really putting a damper on the fun this season.

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I came here to open the same bug. This happens one in every 4 sessions it seems like.

I have screenshots and video clips of this happening. This is present in the latest version (for Xbox at least) and it was present at least one version back. It happened before I bought the expansion and after.

The location can be just about anywhere there is a hole of some form (water, pit, anywhere that is blocked off according to the map).

I’m not sure what the best way to share clips or screenshots, so please let me know how if you would like them.