Dear Bliz Diablo 4 Developers,
I am writing to you out of frustration. In the past they will call you back to talk to you but today there is no such service anymore. I am desperate and need your help in looking into and fixing a serious Aspect Bug.
This Aspect bug is a serious matter. Normally when a gear drops and the aspect is better than the one at the Occultist, a small snowflake symbol will appear on the top right of the gear symbol. So when we salvage it at the BlackSmith the aspect is upgraded. But for me some of the gear will work but the other half does not work. What I mean is that even the gears with perfect aspect numbers does not show the small snowflake symbol. When I check at the Occultist, my MoonRise aspect is 11/16 but I got two drops on a weapon that shows 160/160 the highest max for MoonRise aspect but it does not show a snow flake symbol at all. I scarpped one of the weapon but my MoonRise aspect is NOT upgraded. The fact that the system does NOT recognize it as an upgrade and display the snow flake symbol shows that there is a serious problem here with the Aspects. I have collect like 12 items with that same problem.
The problem Aspects are MoonRise, Fell SoothSayers, Unyielding Hits, Rapid, Inner Calm and many more. For example Inner Calm on an Amulet is 15/15 and on a two handed weapon is 20/20 but at the Occultist it is showing 11/17. What in the world is going on? This is so frustrating and unfair to gamers like me who are struggling. Please help me Bliz Diablo 4 Developers. I have kept 12 items with max number on their Aspects as evidence that there is a factual problem and bug in this game.
I appreciate any help you can offer me. Cheers.